Terms of service

OVERVIEW

This website is operated by Dora Smith Official Merch. Throughout the site, the terms “we,” “us,” and “our” refer to Dora Smith Official Merch.

By visiting our website and/or purchasing merchandise from us, you agree to these Terms of Service. Please read these terms carefully before using our website or placing an order.

1. ONLINE STORE TERMS

By using this website, you confirm that you are legally able to make purchases in your jurisdiction or have permission from a parent or legal guardian.

You may not use our products, website, images, designs, logos, or other content for any unlawful or unauthorized purpose.

2. PRODUCTS AND MERCHANDISE

Dora Smith Official Merch offers branded apparel and merchandise. Many of our products are made to order and fulfilled by a third-party print and fulfillment provider.

Because products are made to order, slight variations in color, print placement, or appearance may occur due to differences in printing processes and device displays.

We make every reasonable effort to display product images, descriptions, colors, and details accurately.

3. PRICING AND PAYMENT

All prices are displayed in U.S. dollars unless otherwise stated.

Prices may change without notice. The price displayed at the time an order is placed will apply to that order.

Payment must be successfully authorized before an order can be processed.

We reserve the right to cancel or refuse an order when necessary, including in cases of suspected fraud, payment issues, incorrect pricing, or product availability problems.

4. ORDER PROCESSING

Most Dora Smith Official Merch products are produced after an order is placed.

Once an order enters production, changes or cancellations may not be possible.

Customers are responsible for reviewing their order information, including product, size, color, quantity, shipping address, and other details before completing checkout.

5. SHIPPING AND DELIVERY

Production and shipping times are estimates and are not guaranteed delivery dates.

Delivery times may be affected by the shipping carrier, holidays, weather, high order volume, incorrect addresses, or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Please review our Shipping Policy for additional information.

6. RETURNS, REFUNDS, AND PRODUCT ISSUES

Because many of our products are made to order, we generally do not accept returns or exchanges for buyer’s remorse, incorrect size selection, color preference, or accidental orders.

However, if an item arrives damaged, defective, misprinted, or materially different from what was ordered, please contact us according to the instructions and time frame stated in our Return and Refund Policy.

Any approved replacement or refund will be handled according to our Return and Refund Policy.

7. INTELLECTUAL PROPERTY

All original Dora Smith Official Merch branding, logos, artwork, merchandise designs, photographs, graphics, and other original content displayed on this website are owned by or licensed to Dora Smith Official Merch, as applicable.

You may not copy, reproduce, sell, distribute, modify, or commercially use our protected content without permission.

8. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

9. THIRD-PARTY SERVICES

Certain aspects of our store may rely on third-party providers, including Shopify, payment processors, printing and fulfillment providers, and shipping carriers.

Those providers may process information or provide services necessary to complete and deliver your order in accordance with their applicable terms and policies.

10. PROHIBITED USES

You may not use this website to engage in unlawful activity, attempt to interfere with the security or operation of the website, submit fraudulent information, distribute malicious code, or violate the intellectual property rights of others.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Dora Smith Official Merch will not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or our products.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.

12. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. Changes will become effective when the updated Terms are posted on this website.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

13. GOVERNING LAW

These Terms of Service will be governed by applicable laws of the United States and the laws applicable to the jurisdiction in which Dora Smith Official Merch operates, without limiting any mandatory consumer protections that may apply.

14. CONTACT INFORMATION

Questions regarding these Terms of Service may be submitted through the contact information provided on our website.

Dora Smith Official Merch

Last updated: September 25, 2026